airlines

Virgin America Cleared For Takeoff

Virgin America Cleared For Takeoff

By consumeristcarey 3.21.07

The Department of Transportation has dropped its objections to Richard Branson’s latest venture, Virgin America. The domestic version of Virgin Atlantic was blocked in December over concerns the airline was a tad too British. Federal law requires U.S. ownership and control of domestic airlines. Branson won approval by yielding the CEO slot to an American, former Delta executive Fred Reid, and diluting Virgin Atlantic’s presence on the board.

Virgin America, based in Burlingame, Calif., near San Francisco’s airport, said yesterday that it was pleased by the ruling and hoped to start flights between San Francisco and Kennedy International Airport in New York by midsummer. Within nine months of beginning flights, it said it planned to serve Los Angeles, San Diego, Las Vegas and Washington.

Finally, competition between New York and San Francisco. — CAREY GREENBERG-BERGER

Dear Passenger: We're Sorry You Had to Piss in the Barf Bag

Dear Passenger: We're Sorry You Had to Piss in the Barf Bag

By consumerist.com 3.21.07

SkyWest Airlines has apologized to passenger James Whipple, who used a barf bag to relieve himself in-flight.

5 Tips For Complaining To Airlines

5 Tips For Complaining To Airlines

By consumerist.com 3.20.07

The Wall Street Journal has several tips today on effectively complaining to airlines.

Corpse On A Plane: Dead Woman Moved To First Class

Corpse On A Plane: Dead Woman Moved To First Class

By 3.19.07

Paul Trinder, who awoke to see the body at the end of his row, last week described the journey as “deeply disturbing”, and complained that the airline dismissed his concerns by telling him to “get over it”.

UPDATE: Delta Finally Refunds Man Who Tracked Down And Got Prosecuted Baggage Handler Who Stole His Camera

UPDATE: Delta Finally Refunds Man Who Tracked Down And Got Prosecuted Baggage Handler Who Stole His Camera

By consumerist.com 3.17.07

Remember our reader, Charles, who got his camera stolen by a Delta baggage handler? And how Charles found the camera on eBay and got the guy tracked down, fired, and arrested? And how Delta didn’t give a shit and wasn’t going to refund Charles any money? After we ran his story, the fine folks at the PeterGreenberg radio show stepped in, and Delta agreed to reimburse Charles for the full cost of his original flight. Here’s what they said:

BREAKING: JetBlue Cancels All NY Area Flights, Police Respond To Riotous Crowds

BREAKING: JetBlue Cancels All NY Area Flights, Police Respond To Riotous Crowds

By consumerist.com 3.16.07

Police are responding to crowd disruptions in the Newark International Airport following JetBlue’s announcement that it was canceling all flights in the New York Metro area.

JetBlue Canceled Twice As Many Flights Today As Anyone Else

JetBlue Canceled Twice As Many Flights Today As Anyone Else

By consumerist.com 3.16.07

Several airlines canceled flights today due to snow and ice in the northeast, with JetBlue canceling twice as many as the next guy.

Delta Canceled My 10AM Flight Over 3PM Snow Storm, Can I Get A Refund For Hotel Reservations They Ruined?

Delta Canceled My 10AM Flight Over 3PM Snow Storm, Can I Get A Refund For Hotel Reservations They Ruined?

By consumerist.com 3.16.07

Andrew writes:

JetBlue Getting Ass Kicked By Weather Today

JetBlue Getting Ass Kicked By Weather Today

By consumerist.com 3.16.07

A Winter Weather advisory seems to be kicking JetBlue’s ass, still reeling from last month’s flight cancellation debacle.

Farecast Deals Searches For Cheap Airline Tickets Using 'Science'

Farecast Deals Searches For Cheap Airline Tickets Using 'Science'

By 3.14.07

How are our deals different than thousands of other travel sites? They’re different because our deals are based on science, not marketing. We apply science to airfare deals in two ways, 1) why it’s a deal and 2) why you should buy now.

These are the questions we find ourselves asking, and now we don’t have to. Very cool. —MEGHANN MARCO

Airlines Embrace 'Edgy' Entertainment

Airlines Embrace 'Edgy' Entertainment

By 3.12.07

Since September, United has loosened its restrictions on what types of movies can be shown on jets equipped with overhead screens, which all passengers can see. When the airline played “Little Miss Sunshine” in the fall, an R movie with some ear-curling rants by Alan Arkin, “We got a tremendous amount of positive feedback,” Kovick said.

Best Airlines For Actually Booking And Using Reward Points

Best Airlines For Actually Booking And Using Reward Points

By 3.7.07

American Airlines and United Airlines, followed by Continental and Northwest.

Spirit Air To Charge Extra For Sneezing

Spirit Air To Charge Extra For Sneezing

By consumerist.com 3.7.07

Spirit Air announced new fees starting June 20, 2007 that will penalize flyers for using extra services. Like having a piece of luggage.

"Presumably The Flight Crew Was In Montreal"

"Presumably The Flight Crew Was In Montreal"

By consumerist.com 3.6.07

Noreastern is miffed because his connecting US Air flight was canceled due to weather. Thing is, he was flying from Philly to Ohio, and it was snowing in neither of these two places.

NWA Worker Ejaculates On Passenger

NWA Worker Ejaculates On Passenger

By Ben Popken 3.6.07

WCCO: An off-duty Northwest Airlines employee was arrested after a woman on a flight from Seattle complained that the man had ejaculated on her.

Copy of the complaint filed by, interestingly enough, an FBI agent assigned to the International Terrorism Squad, inside. Apparently, there might be some concern that a squad of these fellows could take over a plane with ejaculate. Think about it, the entire plane could be incapacitated by a clutch of capable gents, especially if they were violating the 3 oz rule.

We're Sick of These &%*#! Passengers Getting Stuck On These $#!@* Planes!

We're Sick of These &%*#! Passengers Getting Stuck On These $#!@* Planes!

By 3.5.07

Last Saturday, a United Airlines flight sat at O’Hare International Airport for more than eight hours during an icy snowstorm. For entertainment, the passengers got to watch the plane get de-iced several times.

American Airlines' Retarded Computer

By consumerist.com 3.2.07

American Airlines voice recognition seriously rides the short bus, as shown in this video where Paul Seth tries to confirm his flight from New York to LA. Instead, the computer wants to send him to Belgrade.

Live Interventions: Help! CheapoAir.com Overcharging Me!

Live Interventions: Help! CheapoAir.com Overcharging Me!

By consumerist.com 3.2.07

A reader IM’d us about getting help with a billing dispute a friend of theirs was having on the phone with CheapoAir.com.

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