The Internet is a place where hundreds of millions of people go to write things they wouldn’t — or can’t — say in public, and many of the most private and secretive communications occur via the many instant messaging services available to consumers. But what you may not realize when sharing your personal thoughts (and images) with someone online is that the level of privacy and security on these services varies wildly from one to the next. [More]
Heather tells Consumerist that has AOL Instant Messenger installed on her smartphone, but doesn’t really use it. Lately, she’s left the program running more often, and made an alarming discovery: she was charged for 800 text messages, even though she didn’t send 800 text messages. The culprit? AIM, of course. Each IM to and from her phone was charged as a text message.
Verizon’s so-called “policy blog” is a grotesquely self-serving marketing orifice, perhaps the worst corporate blog we’ve ever read. We decided to stack Verizon’s inane sales schmaltz against the internet’s preeminent bullshit-spewing chatbot, SmarterChild….
And you think you have some nightmarish customer horror stories.