Retail Services

By consumerist.com 11.28.07

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A customer says his complaints were met with indifference after reporting that mice had infested the bird seed at a Mass. Home Depot, leaving torn and spilling bags in their wake. Not only that, the store wasn’t clean up the dead mice. Seems the store employees don’t know which aisle contains the pest control products (or dustpans), nor do they care to. If they want to be “green” about it, they could just go over to PetSmart and get a few cats. Felines have been killing mice for us humans since the dawn of grain storage, so maybe it’s time to kick it old-school. [Wicked Local]

"Black Friday Is Obscene And Needs To Die"

"Black Friday Is Obscene And Needs To Die"

By cwalters 11.28.07

SF Gate columnist Mark Morford hates Black Friday, and he’s written an over-the-top Network-style screed against it, backing it up with some cringe-inducing YouTube clips of giddy, running Americans swarming into retail outlets last Friday morning.

By consumerist.com 11.28.07

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“Cyber Monday” spending rose 21% from last year. 61% of those purchases were made using computers at the office. [NYT]

Morning Deals

By consumerist.com 11.28.07
  • Woot: Pinnacle TV PCTV HD Pro Stick for $69.99

  • HP: Pavilion tx1000z 12.1? Dual Core Tablet Notebook Computer for $804.99

  • Buy.com: U.S. Luggage Business Cases Vinyl Expandable Attache (Black) for $24.99 ($14.99 for new Google Checkout customers)
    • By consumerist.com 11.28.07

    ../../../..//2007/11/28/seems-like-were-not-the/

    Seems like we’re not the only ones noticing that Sears customer service can be as effective as a pile of pulsating wood pulp. WCVB5 in Boston runs a segment on the retailer’s faded glory and current woes at 11 tonight. [WCVB]

    The Washington Elite Shop At Costco

    The Washington Elite Shop At Costco

    By 11.27.07

    Apparently, the current crop of Washington elite shop at Costco for all their fancy dinner parties, which is certainly the most sensible thing we’ve heard about the douchebags who populate our nation’s capital in a long time.

    Shopping Tip: 100 Notable Books

    Shopping Tip: 100 Notable Books

    By 11.27.07

    The New York Times has released its list of the 100 Notable Books of 2007, so if you’re shopping for bookworms… you get the idea.

    Beware! Apple Stores Have Mysterious Tractor Beams

    Beware! Apple Stores Have Mysterious Tractor Beams

    By 11.27.07

    Your local Apple Store is home to a mysterious tractor beam that pulls in unwitting shoppers who venture less than 25 feet from its storefront, says Apple Insider. An anylst from Piper Jaffray spent 6 hours monitoring traffic in front of various Apple Stores and found that shoppers were inexplicably drawn to the big glowing Apple.

    "Free Money" Computer Glitch Leads To Kmart Melee

    "Free Money" Computer Glitch Leads To Kmart Melee

    By consumerist.com 11.27.07

    A computer glitch at Kmart leads to everyone being granted store credit cards – and a large-scale brawl erupting.. Two women started scrapping and then several men got involved. A Kmart worker was punched in the nose and smashed through a glass display case. Customers were calling up friends and telling them to come down to get the “free money,” $850 to $4000 in credit After applications ran out, one customer grabbed more from another Kmart and started selling them in the parking lot for $20 a pop. Watch out, when the American Dream is a blue-light special, consumers are liable to get bloodthirsty.

    Why I'm Never Shopping At Sears Again

    Why I'm Never Shopping At Sears Again

    By consumerist.com 11.27.07

    Reader Chris writes the CEO of Sears to let him know why he’ll never step foot inside Sears ever again.

    Dear Mr. Lewis,

    Find Out How It Sucks

    Find Out How It Sucks

    By consumerist.com 11.27.07

    HowItSucks.com is an interesting project that scrapes just the negative consumer electronic productive reviews from Amazon.com. Search by type or brand, and a red bar shows you how much it “sucks,” based on the negative feedback. Pass the mouse over the item and the popup lists the essential statement from three of the reviews. Could be an interesting tool for comparison shopping. Negative reviews are a good starting point if you’re trying to choose between similar products. You always need to be a critical reader, though. I bought an iPod sports band once and on the Apple site were all these people complaining about how it was too big and was falling off their arm. I then thought about how a number of Apple users are very picky and have twig-like bodies, whereas I have chunky biceps. I bought the sport-band and it fit perfectly.

    Morning Deals

    By consumerist.com 11.27.07
  • Pristine Salmon: Alaskan salmon shipped to your door from $11.50/pound shipped.
  • Wine.com: $10 off with coupon code GIFT10, no minimum.
  • Virgin America: 2-for-1 round-trip tickets. [via BoingBoing Gadgets]
    • By 11.27.07

    ../../../..//2007/11/27/the-folks-at-npr-would/

    The folks at NPR would like you to know that they’ve added a “Green Room” to the NPR Shop. In addition to not wrecking the planet, your purchase supports NPR’s general awesomeness. The glassware made from recycled wine bottles looks pretty darn cool. [NPR]

    Sears Hangs Up On You Because They Forgot To Mail The Replacement Part

    Sears Hangs Up On You Because They Forgot To Mail The Replacement Part

    By 11.26.07

    It’s been awhile since we had a good Sears warranty repair horror story, so without further ado: Over a week ago, before Thanksgiving, our new Kenmore High Efficiency (read: expensive) clothes washer broke.

    Shallow Materialism Caused By Low Self-Esteem?

    Shallow Materialism Caused By Low Self-Esteem?

    By 11.26.07

    A new study in the Journal of Consumer Research says that there may be an actual causal relationship between materialism and low self-esteem in teenagers. The study’s authors, Lan Nguyen Chaplin from the University of Illinois Urbana-Champaign and Deborah Roedder John of the University of Minnesota, “studied children of different age groups and found that, generally, self-esteem increases from middle childhood (8-9 years) to early adolescence (12-13 years), but then declines during adolescence until the end of high school (16-18 years). This mirrors patterns in materialism, which increases in early adolescence but decreases in late adolescence during the transition into young adulthood,” says a press release about the study.

    Cyber Monday Isn't The Busiest Shopping Day For Online Retailers

    Cyber Monday Isn't The Busiest Shopping Day For Online Retailers

    By 11.26.07

    ABC News informs us once again that so-called “Cyber Monday” (today) is a creation of the National Retail Federation, and is “by no means the busiest day for online sales, just as Black Friday is not the biggest day of sales for most stores.”

    Black Friday: More Shoppers Spent Less Money

    Black Friday: More Shoppers Spent Less Money

    By 11.26.07

    The Los Angeles Times is reporting that traffic was up in stores around the country, but that shoppers were spending about 3.5% less per person than last year, or about $347.44.

    Alamo, Rudely, Doesn't Honor Costco Discount

    Alamo, Rudely, Doesn't Honor Costco Discount

    By consumerist.com 11.26.07

    Due to the Costco membership second driver discount, I suggested that my parents use Alamo on their trip to visit me. When my mother told the rep on the phone and again at airport pickup that she was a Costco member for the free additional driver, they told her there was no such thing and they had never heard of it. I have used this discount, and it was the only reason I recommended Alamo. Rather than contacting someone else who might know of the partnership discount or listening to their customer, they were rude to my mother and she left with no second driver rather than pay the additional $9/day they were asking for.

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