Retail Services

Someone Stole Your Tmobile Phone Now You Have To Pay $1500

Someone Stole Your Tmobile Phone Now You Have To Pay $1500

By consumerist.com 3.7.08

Tricia asks:

Tmobile is not budging regarding $1500 dollars worth of charges on a SIM card that was stolen from my lost phone and put into another device. Its so obvious the phone was stolen, my bill is typically $40 a month, the person took someone out of my “Fave 5” and put in someone named Mostofo. I called Mostofo who said he wants to help “find the criminal” but Tmobile says they don’t really care about the fact that it was stolen, that I owe the total amount regardless. Super annoying! Anything I can do? I get that Tmobile says, until I officially report it stolen I’m responsible for the charges, I just think that’s ridiculous when its SO obvious the charges aren’t mine.

Morning Deals

By consumerist.com 3.7.08

  • Woot: Refurbished VTech 5.8Ghz Digital Cordless Phone with 4 Handsets and Digital Answering System for $39.99

  • Buy.com: Philips Noise Canceling Headphones $16.99 Shipped
  • Amazon: Weatherproof Men’s Outerwear Microfiber Open Bottom Jacket for $15.99
    • Verizon Cancels Returning Marines' Cellphones, Gives Their Number Away, Charges Them $500

    Verizon Cancels Returning Marines' Cellphones, Gives Their Number Away, Charges Them $500

    By consumerist.com 3.6.08

    Two Marines, a husband and wife, found Verizon had an unpleasant welcome-home gift waiting for them when they got back from serving in Iraq: canceled cellphones, a $500 bill, and their phone numbers were given to other people. Under the Servicemembers Civil Relief Act, when a soldier goes off to war, they’re able to send their deployment letters to their service companies and get their service put on hold. Apparently in the case of Haley Katz and her husband, that letter wasn’t good enough. When they complained a reached a manager, the manager told them it was their fault they owed the money, and then hung up on them. Read their letter as published in Stars and Stripes, inside…

    AT&T To Charge $5 For Payments Over The Phone In May

    AT&T To Charge $5 For Payments Over The Phone In May

    By cwalters 3.6.08

    An anonymous AT&T employee who says to call him “Vernon” wrote in to tell us that starting next Tuesday, March 11th, some customers in the Southeast who call in to make a payment will be charged $5, with the fee going nationwide by May. He writes, “I feel this is taking advantage of our customers’ trust, because even when we put it on all of their bills, and let people know, there will be tons of reps that won’t let the customer know they’re being charged for taking their payment.”

    Morning Deals

    By consumerist.com 3.6.08
  • CircuitCity: It’s rumored they’re letting you trade in your HD-DVD player for a Blu-Ray player or store gift card.
  • Microsoft: Attend a “Dynamics CRM” seminar and get a free copy of Office 2007 Pro
  • Sears: 50% off tools sale
    • By 3.6.08

    ../../../..//2008/03/06/get-rich-slowly-points-us/

    Get Rich Slowly points us towards an interesting short film by Martin Hampton that deals with 4 different “hoarders.” One of them, a compulsive shopper, owes more in credit card debt than he does on his mortgage. He often buys the same product over and over again. [Vimeo]

    Hey Amazon: Cast Iron Frying Pans And Glass Don't Mix

    Hey Amazon: Cast Iron Frying Pans And Glass Don't Mix

    By 3.5.08

    I’m sure you get a number of these, but here’s another one because I know I don’t get tired of them. A word of advice to anyone planning on making a purchase from Amazon.com that I overlooked myself; do not order anything glass with anything heavy, as they most likely WILL package them together.

    EECB Scores Direct Hit On T-Mobile

    EECB Scores Direct Hit On T-Mobile

    By 3.5.08

    Reader Rob got some bad information from a T-Mobile sales rep and it resulted in a huge text messaging bill. He launched an EECB (Executive Email Carpet Bomb) and got a very pleasant response:

    Costco Is On Fire, Profit Up 31%

    Costco Is On Fire, Profit Up 31%

    By 3.5.08

    Costco has announced that their 2nd quarter profits are up 31%! That’s a lot!

    By 3.5.08

    ../../../..//2008/03/05/consumer-gets-a-box-of/

    Consumer gets a box of beans instead of a hard drive from Best Buy. If this happens to you, file a report with your state’s attorney general and then do a chargeback with your credit card company. The best way to prevent it, however, is to open the item inside the store. [CNN]

    Patients Blind When Health Care Comparison Shopping

    By consumerist.com 3.5.08

    “The patient really has no way to act as an informed consumer,” Dr. Smith said. “You can’t call up a facility and say, ‘By the way, is my doctor any good?’ or, ‘Tell me who the best one is.’ “—A doctor responding to a study that found some doctors were 10 times better than other doctors at discovering precancerous lesions through colonoscopy. [NYT]

    Morning Deals

    By consumerist.com 3.5.08
  • Woot: TiVo HD DVR with 3 free months of service for $179.99

  • Amazon: Casio Watches starting at $7.62
  • FatWallet: 230 issues of Wall St Journal for 1700 FF Miles (DELTA, CO, AA, NW)
    • Countrywide's Risky Mortagages May Be Ballooning Out Of Control

    Countrywide's Risky Mortagages May Be Ballooning Out Of Control

    By 3.4.08

    “Pay-option mortgages” are loans in which homeowners can choose to pay the interest or even just part of the interest on their mortgage each month. If they do this, the unpaid interest is added to the principal resulting in a mortgage that actually grows over time.

    Walmart Stops You And The Assistant Manager For Refusing To Show Receipt

    Walmart Stops You And The Assistant Manager For Refusing To Show Receipt

    By 3.4.08

    These receipt checking stories keep coming in and they just keep getting weirder. Reader Patrick was shopping at a Memphis, TN Walmart to buy a firearm, some ammunition and some groceries. First, Walmart refused to sell the groceries and the ammunition because Patrick was buying a firearm.

    Morning Deals

    By consumerist.com 3.4.08
  • Woot: Strait-Line electronic Rolling Tape Measure – 2 Pack for $4.99
  • HomeDecoratorsOutlet: Hand-Carved Cadence Trunk Cocktail Table for $83.94 shipped with coupon code 8591650
  • eCost: Refurbished Xbox 360 Game Console with 20GB hard drive for $268 shipped
    • AT&T Mobility Agrees To Refund Money To Florida Customers & Pay $2.5 Million To State's CyberFraud Task Force

    AT&T Mobility Agrees To Refund Money To Florida Customers & Pay $2.5 Million To State's CyberFraud Task Force

    By cwalters 3.4.08

    Florida’s Attorney General scored a victory for consumers last week, when AT&T Mobility agreed to refund fees that third-party vendors snuck onto thousands of accounts under the guise of “free” ringtones, wallpapers, and text content. They also agreed to hand over $2.5 million to help fund the state’s recently-created CyberFraud Task Force, to spend $500,000 for “consumer education on safe Internet use,” and to start policing third-party vendors better and make sure all billed items are clearly described.

    Best Buy In Illinois Catches Fire, Then Floods

    Best Buy In Illinois Catches Fire, Then Floods

    By cwalters 3.4.08

    A fire broke out in a Best Buy in Quincy, Illinois, over the weekend, and although the sprinkler system put it out promptly, it flooded the entire store in an inch and a half of water. The store manager told the local news station that it would take a few days to clean up and restock inventory—but we prefer to imagine that there’s going to be an awful lot of CompUSA-style “AS IS” deals in the Quincy Best Buy very soon.

    Want To Use Amazon Prime? You'll Pay $50 More For This TomTom Unit

    Want To Use Amazon Prime? You'll Pay $50 More For This TomTom Unit

    By cwalters 3.4.08

    Steve was going to split the cost of a TomTom GPS Navigator unit with a friend so they could give it to his sister as a gift.

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