When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell’s account.
Retail Services
JP Morgan Chase Yanks Mandatory Binding Arbitration Clause From Credit Card Contracts
By 11.20.09
In response to legal and political pressure, JP Morgan Chase is removing the mandatory binding arbitration clause from its credit card contracts. Customers will receive a new member agreement reflecting the change first quarter 2010.
See Which Retailers Offer Free Shipping
By 11.20.09
The website istobe offers a daily free shipping report for over 500 online retailers, where you can quickly see whether there’s a minimum purchase requirement or if the retailer offers free shipping at all. It’s a good resource to use as you compare prices, and istobe says they update it daily.
Morning Deals
By 11.20.09
- Clothing
- Old Navy: [Apparel] Save an Extra 15% or 25% off All Orders of $75+
- New York & Company: [Clothing] Take $25 OFF $75, $60 OFF $150 or $90 OFF $200 w/ coupon 2819 and 2820 and 2821 + Printable
- Overstock: [Indoor Apparel] Unisex Egyptian Cotton Terry Bathrobe $36.99 + $1 Shipping
- Nike: [Clothing & Accessories] NikeStore clearance sale: Up to 70% off + free shipping
- Banana Republic: [Clothing & Accessories] Banana Republic Sale: 30% off outerwear
- H&M: [Clothing] 20% off all outerwear, Nov 19-25th (Thanks to PecanPi!)
The Most Alarmingly Typical Best Buy TV Buying Experience Ever
By 11.19.09
Reader David wrote in describing the level of customer service he got while spending $1,300 at Best Buy. It’s about what you’d expect. But… shouldn’t it be better? According to David, the salesperson didn’t know basic information, like how many inputs the TV had, tried to harass him into buying a $150 Monster Cable, and then made up some nonsense about the percentage of that particular model TV that came back for repair.
AT&T Says Their Rep Doesn't Want To Die
By 11.19.09
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday’s “AT&T Rep Wants To Die” post that we picked up after hit the front page of Digg. They say the screengrab is “doctored” and “fraudulent.” We say, who cares? It’s a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert:
Walmart's Black Friday Plan: Cheap TVs, iPod Touch With $50 Gift Card
By 11.19.09
The morning after Thanksgiving, Walmart will make its customers elbow and curb-stomp one another in order to jostle for Sanyon 720p HDTVs for less than $598, a Magnavox Blu-ray player for $78 and $195 iPod Touch that comes with a $50 iTunes gift card, CNNMoney reports.
Morning Deals
By 11.19.09
- Clothing
- Gap: [Clothing] Save 25% off All Items Store-Wide Not Already On Sale
- REI Outlet: [Travel] Gregory Reactor Daypack Backpack $40
- Sports Authority: [Clothing] $10 Off $50 + $25 Off $100 w/ coupon TSAYXYN and TSAQHKZ + Printable
- JCPenney: [Clothing] $10 Off a $25 Purchase w/ coupon 104YOU + Printable
- Dillards.com: [Clothing & Accessories] Dillard’s Sale: Up to 70% off select items
Walmart Won't Let Family Print Photos Of Dead Relative For Funeral
By 11.18.09
After the death of a relative, Mike put together a photo tribute for the funeral, in order to “remember the good times,” he says. Only a Walmart cashier put a stop to his purchase. Here’s what happened. Do you think Walmart was in the right?
Citibank To Customer: Charge $750 And We Won't Gouge You So Badly
By 11.18.09
Mike says Citibank boosted his interest rate to 20 percent, then said they’d knock off half of it as long as he paid on time and charged at least $750 a month.
Chase Lost My Paycheck, Won't Pay Canceled Check Fee
By 11.18.09
Katy is a poster child for the benefits of direct deposit, as well as deposit receipt-keeping.
Geek Squad Contributes To Society, Opens Outlet In Children's Hospital
By 11.18.09
The announcement that Best Buy plans to open a Geek Squad outlet inside the Children’s Hospital in Minneapolis seems, at first, incongruous. “Geek Squad?” we said. “Haven’t these families already suffered enough?” Except this Geek Squad isn’t there to profit off sick kids—they’re there to help. No, really.
Morning Deals
By 11.18.09
- Babies
- Pennywise: [Breast Pumps] First Years Natural Transitions Electric/Battery Breast Pump, Set of 2 for $34.99 + 1 cent shipping (Thanks to John!)
- Gap.com: [Clothing]: 20% off online w/ coupon GAP20
- Foot Locker: [Clothing] $15 off $50, $30 off $100, $60 off $100 w/ coupon EMFL9NE5 and EMFL9NE3 and EMFL9NE6
- Amazon: [Warmth] Cold Weather Sale: Hats, Gloves, & Scarves up to 50% or more off
- Nike: [Clothing & Accessories] NikeStore clearance sale: Up to 70% off + free shipping
- Eastbay: [Clothing & Accessories] Up to 40% off The North Face jackets at Eastbay: Women’s track jacket for $40 + $7 s&h, more
Clothing
Verizon's Response To AT&T's Lawsuit: "The Truth Hurts"
By 11.18.09
Awhile back AT&T sued Verizon over their “There’s a Map For That” advertisements, claiming that the maps were misleading because the empty areas on the maps represented different things. Now Verizon has responded to the lawsuit with some fightin’ words.
Are You Ready To Go Shopping On Your Next Flight?
By 11.17.09
American Airlines is beginning to experiment with turning flights into shopping opportunities, reports the New York Times. We’re not just talking about in-flight purchases of Sky Mall schwag, either: the paper reports that limousine services, tickets to theme parks and Broadway shows, and train tickets are some of the offerings being considered or currently being tested.
Geek Squad Turns Your Laptop Into An XBOX 360?
By 11.17.09
Reader Taylor is a little concerned about his laptop. It died on Halloween and he took it in to Best Buy the next day. Two weeks later, he typed his order number into the Geek Squad website and found that a little Halloween magic had taken place. His laptop was now an XBOX 360.
Costco Bans Coca-Cola
By 11.17.09
A dispute over pricing has led Costco to stop selling a number of Coca-Cola brands, which means all Coke varieties as well as Sprite, Squirt, Dasani water, and Full Throttle energy drinks, reports the Associated Press.
