Government Policy

"How Do I Stop Fax Spam?"

"How Do I Stop Fax Spam?"

Harry keeps getting spammed via his fax machine. Frankly, we think fax machines stopped being relevant or useful in about 1998, but until the rest of the world catches up to our way of thinking, here are some ways you can try to limit the damages.

Discover Won't Let Man Opt Out Of Arbitration, Even Though Their Terms Allow It

Discover Won't Let Man Opt Out Of Arbitration, Even Though Their Terms Allow It

When John signed up for a Discover card a few months ago, he noticed an interesting item in the fine print—he could opt out of binding arbitration if he sent in a written request that contained a few lines of necessary info and his signature. John followed the instructions, but Discover rejected it. Since then they’ve rejected his request a second time, failed to call him back when promised, and transferred him to CSRs who don’t know what the word means. The latest news: now that 30 days have passed, he’s no longer eligible to opt out. John’s thinking about canceling the card.

AT&T's Arbitration Clause Strips Consumers Of Their Rights

AT&T's Arbitration Clause Strips Consumers Of Their Rights

We just love the word unconscionable. You know who doesn’t love it? AT&T. Their mandatory binding arbitration clause was ruled unconscionable by the state Supreme Court of Washington, after AT&T tried to prevent a consumer who believed he was being systematically overcharged from filing a class action lawsuit.

Retailers Recall Death Bassinets Because The Manufacturer Won't

Retailers Recall Death Bassinets Because The Manufacturer Won't

The CPSC says that several retailers have agreed to recall some bassinets with a deadly flaw that has resulted in the strangulation deaths of two infants. The parent company that now owns the manufacturer of the bassinets is refusing to recall the product, claiming that they are not responsible for items that the old company, Simplicity, made before they bought its assets.

AT&T: Being Robbed At Knifepoint Will Not Help You Qualify For The Cheaper iPhone

AT&T: Being Robbed At Knifepoint Will Not Help You Qualify For The Cheaper iPhone

Reader Anthony was robbed at knifepoint by a jerk with a 10″ blade, but his real complaint is that he feels that AT&T is robbing him again. After he filed a police report and told AT&T that his new iPhone had been stolen, they told him that since he already bought an iPhone he no longer qualified for the subsidized price of $199.

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Cnet has rounded up a list of free bandwidth monitoring apps for Windows and Mac users who will be facing Comcast’s new 250 GB download limit next month. They aren’t perfect, but they “should tide you over until Verizon brings some Fios action to your hood.” [download.com]

GM Recalls Nearly 1 Million Vehicles With Defective Windshield Wiper Systems

GM Recalls Nearly 1 Million Vehicles With Defective Windshield Wiper Systems

Can your late-model GM vehicle melt snow and ice with a blast of heated windshield wiper fluid? It might be one of 944,000 vehicles with a faulty heating system that can cause odors, smoke, or even a surprise car fire.

CPSC Says Company Refuses To Recall Bassinets That Strangled Two Infants

CPSC Says Company Refuses To Recall Bassinets That Strangled Two Infants

The CPSC has issued a consumer alert, urging you to stop using Simplicity Inc.’s “close-sleeper/bedside sleeper” bassinets after two infants died after being strangled by the product’s metal bars. The company is refusing to cooperate with the CPSC and will not recall the product.

Tired Of Telemarketers? Try Suing Them

Tired Of Telemarketers? Try Suing Them

In yesterday’s post on rude telemarketers and the people who hang up on them, reader/advice giver Amy Alkon said she just successfully sued a telemarketer in Santa Monica Small Claims Court—and won! If you’re one of those unlucky people who can’t get the calls to stop, here’s how she did it.

Mattel's Toy Blood Pressure Cuff's Paint Was About 5% Lead

Mattel's Toy Blood Pressure Cuff's Paint Was About 5% Lead

Just how much lead was in that toy blood pressure cuff Mattel were so reluctant to recall back in February? The one they said “me federal regulations and international consumer product safety standards?” Well, a reader’s scientist friend working in lab tested it on the equipment there. According to his results, the amount of lead in the paint was 4-5% lead by weight. “For reference,” he writes, “U.S. EPA HUD guidelines set the action limit for paint at 0.5% lead by weight. Any level over 0.5% is considered to be contaminated…Lead paint used on houses 50 years ago had lead content of 2-15%.”

Comcast: 250 GB Cap Coming October 1st?

Comcast: 250 GB Cap Coming October 1st?

Broadband Reports is saying that they’ve confirmed through several sources that Comcast is going to be instituting a 250GB cap on their high speed internet.

Front Loading Washers Have A Love Affair With Mold

Front Loading Washers Have A Love Affair With Mold

Consumer Reports says that despite the fact that front-loading washers are more efficient than traditional top-loading washers, they do have one major drawback. Mold. And the problem is severe enough that there have been several class action lawsuits filed against LG, Whirlpool, and Sears, whose Kenmore front-loaders are made by Whirlpool.

Who's Smiling Now? Enzyte Scammer Gets 25 Years In Prison

Who's Smiling Now? Enzyte Scammer Gets 25 Years In Prison

Steve Warshak, founder of the company responsible for “Enzyte,” has been sentenced to 25 years in prison and ordered to pay a fine of $93,000, says the AP. U.S. District Judge S. Arthur Spiegel also ordered the company, along with other defendants, to forfeit more than $500 million that it bilked from consumers.

How To Get ATT Naked DSL (Redux)

How To Get ATT Naked DSL (Redux)

When reader Nick tried to sign up for ATT “naked DSL” or “dry loop” service (getting DSL without having paying for a landline), a curious thing happened.

Former Best Buy Manager Arrested For Stealing Identities From Mailboxes

Former Best Buy Manager Arrested For Stealing Identities From Mailboxes

It’s always fun when you spot people you know in the paper. Like when one reader saw an article about his former Best Buy manager, charged with seventeen counts of third-degree identity thief. Mariusz Paliwoda of Conneticut was arrested recently for stealing over 100 pieces of mail from rural folks’, then using the information to create credit card accounts. Only the cream of the crop, or former Domino’s managers, make it to the top of Best Buy!

Milford man charged in ID theft operation [New Haven Register] (Photo: Getty)

Woman Removes Bra To Get Through TSA

Woman Removes Bra To Get Through TSA

Nancy Kates’s large underwire bra set off the metal detector in the Oakland, California airport. A TSA agent pulled her aside and patted her down, which set off Kates’ personal privacy alarm. “I said, ‘You can’t do that.’ She said, ‘We have to pat you down.’ I said, ‘You can’t treat me as a criminal for wearing a bra.'” Kates was given the option to “submit to a pat-down in a private room” or not fly. Instead, she took off her bra and passed through security just fine. Hooray for personal freedom!

FBI Saw Mortgage Crisis Coming, Didn't Stop It

FBI Saw Mortgage Crisis Coming, Didn't Stop It

The LA Times says that FBI agents told reporters that low interest rates and “soaring home values, [were] starting to attract shady operators and billions in losses were possible.” According to the report, Chris Swecker, the FBI official in charge of criminal investigations, told reporters that the FBI thought it was going to prevent a crisis similar to the S&L debacle.

So-Called PBS "Production Company" Sues Blogger For $20 Million

So-Called PBS "Production Company" Sues Blogger For $20 Million

Don’t blog about how a shady production company tried to rip you off for $25,000 or they’ll sue you for $20 million. Vision Media Television is one of several different alleged ripoff artists who frequently target non-profit and socially-aware groups, promising a big TV special aired on PBS and/or other major networks showcasing the group. The show is supposedly anchored by ex-20/20 anchor Hugh Downs and will reach millions upon millions of people. The catch? The organization has to pay for the production costs up-front, which run into the tens of thousands of dollars…and the show never goes on TV.