UPDATE: JetBlue says its online booking feature is now up and running again, and that crew members are communicating flight status to passengers in airport terminals.

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If you’re having trouble booking flights, checking in online, or printing boarding passes on JetBlue.com, you aren’t alone: the airline said that it’s having issues with its system, and is trying to get up and running as soon as possible.

The airline Tweeted an update Thursday afternoon to alert customers who may be having issues:

As of 1:30 p.m. ET, the airline’s website was still displaying an error message:

The airline replied to customers on Twitter, saying it doesn’t have a timeframe yet for when things will be fixed.

“No time frame has been announced but we’re working as quickly as possible to restore full functionality,” the company wrote in response to a customer.

The outage is affecting travelers offline as well, in airports from New York City to Los Angeles:

At times like these, we always like to listen to a little techno pick-me-up tune.

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