Korean Air Exec Resigns After Ordering Crew Member Off The Plane For Serving Nuts Improperly
Cho Hyun-ah, the daughter of Korean Air Lines’ chairman Cho Yang-ho as well as the vice president in charge of cabin services at the airline, reportedly ordered the head of the cabin crew off the plane at JFK Airport in New York on Friday, for serving bagged macadamia nuts instead of nuts on a plate, reports the Associated Press.
Cabin crew are supposed to ask first if passengers want nuts, in case they have allergies, and then serve the nuts on a plate and not in a bag.
The executive, whose two siblings are in executive positions as well, resigned today amid criticism from South Korea over her bad behavior appearing to some as another example of the moneyed elite acting out. Korea Air had pointed out earlier that her behavior was part of her job, while apologizing for delaying the flight and inconveniencing passengers.
Korean Air did confirm that the flight was delayed 20 minutes over the nut incident, but said that the decision to deplane the crew member was the flight captain’s choice to make.
Nuts or nothing! Korean Airlines executive delays flight over first-class service spat [Associated Press]
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.