Amazon Launches Marketplace Connecting Consumers To Local Service Providers In Seattle, NYC & LA
Back in June, Consumerist reported that Amazon was getting into the business of connecting consumers with everyday service providers like plumbers and electricians through a new marketplace. Well the time has come for the online retailer to unveil its new service, that is if you live in Seattle, New York or Los Angeles.
The Wall Street Journal reports that Amazon’s latest foray into everyday life aims to connect shoppers with people who can install their new items.
Amazon Local Services works by showing those who purchase items such as ceiling fans offers from local businesses that can install the products.
The new service sets itself apart from other sites like Angie’s List and Yelp by offering customers a money-back guarantee on servicers rendered by contracting partners. Additionally, Amazon says it will conduct background checks on the businesses and determine if they have liability insurance.
Customers who use an Amazon-provided service technician can then provide reviews of the service for future customers to see.
The service providers will also be able to create their own profile pages providing consumers with info ration on their business, as well as a scheduling feature to help customers book appointments, the WSJ reports.
The owner of an electrical company in Los Angeles tells the WSJ that he was invited to participate in Amazon Services about a month ago.
“If this is done right, this could be a huge business,” he says.
So far, the man says he’s had one inquiry about installing an unusual light figure, but he believes the business’ listing has appeared on the site for a few days.
The business owner tells the WSJ that he must pay Amazon a fee when the new service leads to a job, but didn’t specify how much the fee was.
Amazon is expected to eventually expand the new service to cover other providers such as babysitters, fitness instructors and magicians.
Amazon Offers Help Finding Local Handymen [The Wall Street Journal]
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