Where there is a mattress and there are small children, it is inevitable that the children will try to jump on the mattress. At least, that’s what happened when Kurt rolled out the air mattress for some out-of-town guests. He ran to Bed, Bath and Beyond to get a new one, but couldn’t find a precious 20% off coupon in time. When he returned to the store, he decided to be honest rather than buying another mattress and “returning” it using the receipt from the first purchase. His honesty paid off.

My wife and I had some traveling English friends stay overnight. So I set up the air mattress and of course the 3 and 6-year-old jumped on it and it was limp in 10 minutes. So at 9:00 at nite I’m running out to get a new one. I dug around in the glove box for those 20% off coupons that Bed Bath and Beyond mails out all the time and came up dry. So i went to the store anyway and paid $270 for a twin Aerobed. The visit went perfect and the bed is awesome but it was bugging me that i did not use a coupon and save the $50 or so…

I later found an expired 20% coupon in the house and went to Bed Bath and Beyond today. Rather then buying a new one and returning it like I planned, I went to the front desk and was honest and asked if there was anything I could do? The very nice girl at the counter gave me the refund with no problem then asked if i did the rebate? “huh? rebate? uh oh, no.” She then asked if I had the box still and I said I though we tossed it. She gave me the rebate form, another $50!, and then figured out a way to print out a new UPC sticker for me.

I ended up saving another $50 bucks for being honest and saved myself a trip and having to lug the “returned” bed back and forth. The store I went to is in [redacted] PA and I thought that it was great that they were so helpful!!! It made my day and I got 100+ bucks off on a 5 day old purchase!!

See, Consumerists? Honesty pays better than return fraud. At least, it does in this case.

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