Watch Out For This Netflix Phishing Scam

There’s an email that’s been going around that pretends like it’s from Netflix and they’re having trouble with your credit card. Actually, it’s from scammers and they want to steal your credit card.

A .zip file is attached to the email which says it’s from “” The instructions say that your credit card was declined and they need you to download the .zip, open the .zip in your browser, and enter your info.

Here’s the full text of the email:

“Dear Netflix Member,

Your payment method was declined for one of several reasons, such as insufficient funds or an expired credit card.

To correct the problem, please update your credit card or add a new one in order to be able to use your Netflix account in the future.

This is a reminder to update your credit card as soon as possible.

Please download the form attached to this email, unzip it and open it in a web browser.
Once opened, you will be provided with steps to update your account.

We appreciate your understanding as we work to ensure your account safety.

Netflix Member Service,”

You should always be wary of opening strange attachments. They may contain viruses. If you think an email like this is legitimate, you should go to the service’s main page by typing the address in your browser and navigate to the appropriate section yourself. Or call them directly.

(Thanks to Nick!)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.