If you bought a ticket from Ticketmaster between Oct ’99 and May ’10, get ready for some bucks/ticket discounts coming your way. Ticketmaster has agreed to settle a class action lawsuit brought against it in 2003 that alleged the ticket giant’s processing fees were just a “profit component” and didn’t recoup any actual costs of doing business.
Another part of the claim averred that Ticketmaster’s fee for USPS was a substantial markup over their actual USPS mailing costs.
In settling the case, Ticketmaster admitted no wrongdoing.
In Feb 2010,Ticketmaster settled with the FTC over charges that it had told fans that Bruce Springsteen were sold out and redirected them to a secondary site that charged multiple times the face value of the tickets, even though Ticketmaster still had tickets for The Boss still available.
Live Nation, Ticketmaster settle suit [Variety]