Dell's Customer Service Robots Officially No Longer Trying
There appears to be a crisis of robot morale going on at Dell. They just aren’t bothering to personalize the emails and chats anymore.
Maybe the robots and the humans have had some sort of falling out and the robots have taken over.
Behold this evidence, sent by reader Christopher.
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.