Huge Nexus One ETF Magically Shrinks As FCC Investigates
The Washington Post is reporting that the ridiculously huge ETFs for the Nexus One are magically shrinking as the FCC continues to investigate the fees. Google has shaved $200 of the “equipment recovery fee” it charges if a customer breaks their contract with T-Mobile after a 14-day trial period.
The WaPo breaks it down for us:
Google’s “equipment recovery fee” applies to customers who break their two-year T-Mobile contract after a 14-day trial period and before 120 days. A $350 fee that applied to new T-Mobile customers was lowered to $150, while a $250 fee for existing T-Mobile customers upgrading to the Nexus One was cut to $50.
Customers would still have to pay a separate early termination fee to T-Mobile USA Inc. That fee is $200 for customers who break a contract after the 14-day trial period and before 120 days. After that, it is prorated.
Don’t worry, this has “nothing to do” with the investigation, says T-Mobile. The companies are just doing it randomly on their own because they are awesome. Or at least… that’s their story:
“We have been looking for ways to improve our customers’ experience, so we were able to work with T-Mobile to find a better solution for our customers,” Google said in a statement.
In other news, Google now has phone support for their phone — sort of. You can now inquire about that status of your order at +1-888-48-NEXUS (63987) between the hours of 7 a.m. and 10 p.m., Eastern Standard Time. Technical support questions should go to HTC.
Google reduces fee to break Nexus One contract [Washington Post]
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