Priya complained to us back in November that Virgin Atlantic stuck her with a massive hidden fee for a flight to India in late 2008.

After 13 months of battling, Priya finally scored her victory. She writes:

I wanted to thank you for posting your article online again. I also wanted to tell you that Virgin Atlantic paid me back. Finally, after 1 year and 1 month. Thanks for your help! I’ll reference you to all my friends with issues like mine in the future. You guys rock!

Priya’s struggle shows you shouldn’t let a little thing like several months of failure deter you from keeping your eyes on the prize.

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