Brad discovered that Radio Shack is much more thoughtful than he had ever imagined. They very thoughtfully sent him an e-mail to celebrate the anniversary of his last purchase. Or maybe they’re just having problems with their e-mail notification system.

It was just a year ago I purchased a USB hard drive dock from “the Shack” (Dec. 12, 2008) . I had the item shipped to the store since that was my free shipping option and the store was only a few blocks from my house. I received the usual confirmation emails, tracking emails… it was a relatively smooth transaction (I always fear going INTO a Radioshack, I almost always leave angry for one reason or another). I tracked the package and once it arrived at the store I called to ask if it would be available for me to pick up that day… and I did (Dec. 17, 2008). For me, this concluded my transaction with Radioshack.

Apparently not from their end, earlier this week (Dec. 9, 2009 – 1 year after the purchase) I received a “your transaction is now complete” email. I guess its nice they followed up. Perhaps Radioshack needs to hire a few more “your order is completed” emailers… as they are quite behind!

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.