Time Warner Cable is updating the phone number for executive customer service, the new number will be:

212-364-8300, option 2.
twc.cotp@twcable.com remains the email address.

The number goes straight to the customer care advocates in the TWC Office of the President. Thanks to TWC Director, Digital Communications Jeff Simmermon for proactively keeping us up to date. He writes, “Your posts help us get help to customers that need it, and we appreciate all your efforts.” Yay. (Photo: billaday)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.