According to a lawsuit filed by a Verizon customer in Queens, NY — the tech the company sent out wasn’t quite as affable as the ones in the commercials. Instead of fixing the customer’s problem — the tech allegedly punched him in the face.
The New York Post says the tech attacked the customer after he asked to see some ID before allowing access to the apartment.
“You want to know my name? Here’s my name,” Benjamin snarled, slapping his ID card into Isakson’s face, according to Isakson’s account of the December 2008 confrontation.
“The guy essentially snapped. He cold-cocked me, hit me two or three solid shots to the head while my hands were down,” said Isakson, a limo driver.
He said the pounding bloodied his face and broke his glasses.
But things got uglier, Isakson said, when Benjamin squeezed him around the neck and pressed him up against the wall.
“He’s prepared to kill me,” Isakson said. “That’s all I could think of.”
The customer broke free and ran away. The Verizon tech then chased the customer until he was subdued by a neighbor who was an off-duty cop.
The DA apparently agreed to dismiss the case and Verizon didn’t fire the guy because, “In the months since this incident, his conduct has been blameless. As a result, we will not take further action.”