How do you tell your Comcast installer that he’s stinky if you can’t stay in the same room with him? Jessica wrote in this morning,

He is actually still here I as I e-mail you — I hate to be mean, but the BO is so bad, I am seriously choking. He left to get some parts out of the truck and the smell is so strong in my apartment I am going to need to open all of my windows for the rest of the afternoon just to get this smell out.

Update: Working together, Jessica and Frank Eliason of Comcast were able to fix the problem.

I wasn’t sure who to e-mail about this, but someone needs to tell Comcast to tell their installation guys to 1). wear deodorant and 2) avoid tracking mud all over my carpet!!

I was given a new modem 1 month ago by Comcast, which has already broken and I am left with no phone or internet (and I resort to stealing wireless). They sent out a guy today (after a whole week of trying to get someone to come out) and they can’t fix it but are still refusing to get me a new modem even though they’ve already told me it’s broken.

He is actually still here I as I e-mail you — I hate to be mean, but the BO is so bad, I am seriously choking. He left to get some parts out of the truck and the smell is so strong in my apartment I am going to need to open all of my windows for the rest of the afternoon just to get this smell out. Secondly, he stomped in with muddy boots and there is literally a TRAIL of muddy boot tracks across my living room carpet!!! Too bad my camera is broken or else i would love to e-mail you guys a picture of these mud tracks.

so… not only am i paying to have them fix a modem that was faulty in the first place, I now have to pay to have my carpet steam cleaned. great.

Jessica, maybe you can tweet Frank Eliason at comcastcares? Surely he knows someone at Comcast who can reach the guy via walkie-talkie and point out that there’s some minimum appearance/cleanliness requirements. After he’s left your apartment and you’ve opened the windows, of course.

(Photo: Zanastardust)

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