Hasbro promised to replace a Nerf product that broke within minutes of being removed from its package, but that was back in October and Ed still hasn’t received anything.

His calls to Hasbro customer service get him nowhere, because they say the issue has been escalated to corporate. Do any Consumerist readers out there have contact info for Hasbro’s corporate offices? Our Google search only turned up the following generic info (we found three phone numbers, so we’re listing them all):

CEO: Brian Goldner
1027 Newport Avenue
Pawtucket, RI 02862
Phone: 401-725-8697, 401-431-8697, 401-727-6899
Fax: 401-431-8535

If you decide to launch an EECB, Ed, here’s a list of executives at the company.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.