If you’ve got a problem with Time Warner Cable regular customer service can’t or won’t solve, you can try escalating it to the Executive Care team in the Office of the President. This is updated contact information since we last posted it, information TWC was nice enough to provide to us directly!

TWC.COTP@twcable.com
212-364-8300 option 2
203-328-0600 – option 2
Leader of Office of the President team: James Abott

(Photo: lymang)

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