Verizon: Go Ahead And Email Us, We're Not Going To Read It

At least Verizon is being honest about the fact that they’re not going to read your emails, right?

Reader Vince says:

I was attempting to contact Verizon FiOS about their recent TV channel lineup change (Verizon did not report the change to outside providers so both of my $400 TiVo HDs are basically rendered useless because they have the wrong channel lineup data) when I noticed the disclaimer at the top of the email “support” page.

What’s the matter, Vince? Don’t you like talking to robots?

Verizon Central

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.