It might be hard to remember, but before Facebook existed, people would call each other on the phone to wish them a happy birthday. A woman who lives near Boston and was turning 84 waited for friends and family to call her, but the calls never came. [More]
disconnected
Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines
By 8.11.15
Copper wire might seem old-fashioned now, but after a hundred-year run of it being the way to get telephone service, you can imagine why consumers are attached to it. But still, there are indeed many good reasons for upgrades to be taking place. There are good arguments to be made for explaining to anxious consumers how change can benefit them — but mocking them simply for wanting their needs met is not one of those. [More]
Study: Half Of Internet TVs Aren't Getting Online
By 2.21.12
More TVs on the market have the capability to connect online to access apps that stream video and music, as well as hook up to browsers and social networks. Consumers, though, aren’t necessarily taking advantage of the feature. According to research firm NPD In-Stat, half of the TV owners aren’t putting the devices online. [More]
Comcast Convinces Business To Switch Its Phone Service, Loses Track Of Payment And Disconnects Line
By 7.8.09
Some silver-tongued sales-devil from Comcast convinced landscaping company owners Kelly and her husband to hand over their business phone line, only to claim it never received their payment and cut off their service in short order.
