Dear Lowes: A Gallon Has 128 Fluid Ounces, Not 116

A reader wants to know why Lowes advertises and sells gallons of house paint that aren’t full gallons. Their website says the cans are “1-Gallon.” Their receipts describe them as 1 gallon cans of paint. Even the stickers they print out and place on the lids say “One Gallon.” But Brian notes that when he brought the paint home and really looked at the cans, “One of the labels read ‘116 Fluid Ounces; 3.43 liters’, the second label read ‘126 Fluid Ounces; 3.725 Liters.'”

Brian points out in his letter to the company:

One of two things is happening Mr. Niblock; either the people responsible for manufacturing your labels are making mistakes, or your company is falsely advertising the quantity of some of their buckets of paint.

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