Blue Cross Blue Shield Of Georgia Sends 202,000 Letters Containing Personal Information To The Wrong Addresses
Well, if you’re having a bad day at work, rest assured that someone in Georgia is having a worse one. The Journal-Constitution is reporting that 202,000 Blue Cross Blue Shield of Georgia customers had their personal information exposed, including (in some cases) their social security numbers, thanks to an error in the computerized mailing system. The system was apparently used before it was tested.
“As soon as we became aware of the mailing error, we worked to determine the exact cause, and we have made changes to prevent it from happening again in the future,” said a Blue Cross Blue Shield spokesperson.
BCBS’s parent company also said that it is in “the process of removing all Social Security numbers from such future mailings.” The state of Georgia is requiring the insurance company to notify all those whose information was compromised and offer them one year of credit monitoring. You know, at the rate these data breaches are happening, we’ll all have free credit monitoring pretty soon.
Here’s what the AJC says you should do if this breach affects you:
Policyholders who received an incorrect EOB should contact Blue Cross’s dedicated toll-free number at 866-800-8776 between 7 a.m. and 9 p.m. Monday through Friday. Members who may have received an EOB of another individual should return it to Blue Cross. The company will provide a postage-paid envelope.
Private medical data exposed [Journal-Constitution](Thanks, Matt!)
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