The Associated Press is reporting that Circuit City is tripling the normal return window for HD DVD players in the hopes of retaining some loyal customers.
The nation’s No. 2 electronics retailer has instructed its stores to “take care of our customers” and accept returns of HD DVD players within 90 days of purchase, spokesman Jim Babb said.
Circuit City, which has a usual 30-day return policy, is allowing customers who purchased HD DVD players to return them for store credit. The policy doesn’t apply to HD DVD movie discs.
The Richmond company noted that while some people may want to return the players, others are buying them on clearance because they still play high-quality HD DVDs and improve the playback of standard DVDs.
Will any of you take advantage of this?
Circuit City Extends HD DVD Return Time [Yahoo!] (Thanks, YummySceneX-Kid!)