Verizon DSL customer service draws complaints because it’s mainly outsourced to people from India with thick accents and little comprehension of how to fix your problem, but one reader says he’s got, “a direct number to Verizon’s Teleperformance-run, Columbus, OH call center. No Pasig or Hyderabad agents.”

That number is 614-219-5927 or 614-219-5900.

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