Verizon Changes TOS: Reserves The Right To Terminate Your DSL And Offer You FiOS

Reader William forwards us an email he got from Verizon. He’s concerned that they’re going to try to force FiOS on him.

Dear Valued Verizon Online Customer,

This email is to let you know that we have revised the Verizon Internet Access Service Terms of Service (“TOS”). Please visit or look under the Announcements section of Verizon Central to review the revised TOS, as well as the announcement summarizing the primary changes. These changes will be effective as of the date set forth on the announcement. We encourage you to review these changes as they affect your rights and obligations under our TOS…


Verizon Online

Effective November 20, 2007

As set forth in Paragraph 6 of the Terms of Service, your continued use of the Service after the effective date of these changes will constitute your agreement to the changes.

8.4 Conversion from DSL Service to Verizon Fios Internet Service. At such time as Verizon is able to provision the Service utilizing fiber optic technologies, we may in our discretion terminate your DSL Service and no longer make DSL service available to your location. In cases of such termination, we will offer to you Verizon Fios Internet Service and we will disclose to you applicable rates and additional terms, if any, and such rates and terms may differ from the DSL Services provided under this Agreement.

Perhaps William should write his own email. “William reserves the right to be paid $10 every month by Verizon. Not sending a freeze dried penguin via DHL before next Tuesday constitutes your agreement to the changes.”

Better keep a fire extinguisher handy, William.


Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.