A reader writes in, “The airlines get so much crap, its nice to see at least some employees stepping up to make things more bearable.” A few months ago, a Southwest Airlines gate agent in Phoenix amused delayed passengers with a live performance of Van Morrison’s “Brown Eyed Girl.” He even gets the passengers to sing along at one point.

We’re not huge fans of the ukelele, but this is a lot better than that time we were stranded at JFK and the Delta gate agent stared coldly at us as he recited the words to NIN’s “Closer” into the PA system.

Plug in your work headphones and get ready to rock out classic-easy-listening-style.

Gate Agent Plays Ukelele [YouTube] (Thanks to Brent!)

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