“Have I got your attention now?” asked Mona Shaw of the Comcast payment center employees as she smashed their keyboard, monitor and telephone.

The 75-year-old woman was outraged after multiple delays and broken promises surrounding her Comcast Triple Play installation. Her little scene got her arrested for disorderly conduct and an apology from Comcast and assurances that her installation would be taken care of promptly. But Shaw had enough, she’s switching back to Verizon.

“It’s totally not like me to do stuff like this,” said Shaw. “But it is so irresponsible and so disrespectful. I can’t think of any company reacting that way. It’s like they got you in their clutches and they’ll do what they damn well please.”

“What the hell, I’m 75,” she added.

Seeing as the resultant arrest translates to a low cost-to benefit ration, before you get out the hammer and march into your Comcast office, be sure to check out these posts with extra-special high-level Comcast employee contact information.

Taking a hammer to Comcast [PotomacNews] (Thanks to Robert!)

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