Remember Richard? Microsoft and numerous commenters mocked him for trying to get his XBOX360 fixed under warranty repair because he had a random tech pry open the box, thus voiding the warranty.

A Microsoft tech on the phone even said to Richard, “”Is there anything else I can help you with… and by the way I am laughing at you.”

While it’s indisputable that he shouldn’t have cracked open the case, it looks like Richard has the last laugh:

Thanks to the people who posted comments to my story I have been able to get a refund from my AMEX card. They did extend Microsofts 1 year warranty by another year. I was able to get a full refund of the original purchase price, thanks to American Express.

I guess Jose did me a favor by ticking me off enough to seek you and your readers help.

Thank you to You and your readers… oh and Jose… I am thanking at you right now.

Credit card extended warranty, for the win. Check to see if your issuer offers it on items purchased with the credit card. — BEN POPKEN

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Xbox360 Tells Customer “I Am Laughing At You” And Hangs Up
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