According to an internal Comcast Powerpoint we received, starting this month, the cable provider gives even less of a damn about residential customers. Highlights include:

• Comcast technicians will no longer do inside wiring for free in single-family homes.
• Separate fees for wiring and activation.
• Installations taking over 10 minutes long considered “custom” work and subject to new charges

Our tipster says Comcast would, “rather leave the problem open to the interpretation of the tech and leave themselves open to being able to charge $24.95 per trouble call.”

Selected screenshots inside…

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Guess it doesn’t really matter, the techs never show up anyway. — BEN POPKEN

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