NY Attorney General Andrew Cuomo lambasted Verizon for taking too long to fulfill customer repair requests. Current standards mandate Verizon perform fixes 80% of phone lines within 24 hours of getting a customer call. The AG said that Verizon is letting copper telephone lines stagnate, shunting those resources instead for laying down more fiber-optic.

Good news for New Yorkers, as long as Cuomo follows his bark up with a bite. — BEN POPKEN

Cuomo Releases Report Showing Verizon Fails To Make Timely Repairs 35% Of The Time [Press Release] (Thanks to Matt!)

(Photo: Mr Wabu)

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