Target Worker: You Can't Pay With Change

According to one Target employee, Target doesn’t accept “just change.” You must have bills, or you do not get your stuff. Reader Mike went to Target with a bunch of change in his pocket. He didn’t feel like using an ATM, and the item he was at Target to purchase cost less than 5 dollars, so he figured he would pay with change. He figured wrong.

The cashier told him Target did not accept “just change,” and flatly refused to continue with the transaction. Mike ended up using his debit card and writing Target an email about the worker when he got home. This was Target’s response:

I’m sorry to hear about the disappointing experience you had during your recent visit to the Meriden Target store in Connecticut.

Target accepts change as payment for merchandise, and I apologize that a team member misinformed you.

Upon receipt of your e-mail, I spoke to the Store Team Leader at the Meriden location, and they advised me that they will be following up with team members to ensure that this doesn’t happen again.

If you’d like, you can also share your concerns by calling the Guest Service Team Lead at (203) 634-6049. Your feedback is a big help to us, and I’ll make sure to share your comments with our Store Operations team.

We’re always glad to hear from you, so whenever you have any questions or comments, give us a call at (800) 440-0680. You can also check with a Guest Service Team Lead at your store, or visit us on Target.com. Either way, we’re here to help!

Thanks for shopping with us. I hope we’ll see you again soon at Target.

Sincerely,

Aimee
Target Guest Relations
http://www.target.com
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We think Mike handled this the right way. Target doesn’t accept change? What? It’s not like he walked in there with a flour sack full of nickels and tried to buy a PS3. Cashiers do the strangest things.—MEGHANN MARCO