Sprint employee bonuses this year were reduced to nearly zero, while executive pay remained untouched, according to an inside source. The demoralizing effect of this pay cut undoubtedly contributes to the cellphone company’s substandard customer service.

philip:…in our recent all-employee webcast… [Gary Forsee] was very blunt. “These were our goals, we missed them by a lot, we are laying people off, the goals will be stricter, and compensation will be moved to (AND I QUOTE) “somewhere close to 0%”… Can’t say that I like him much. Our all-employee web cast was Gary saying, “Am I the only one who knows what I’m doing?” and he evaded a lot of legitimate concerns in the usual corporate evasion manner.
philip: my favorite part [was] the open question session. An employee had the balls to ask…

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philip:…”So compensation for specialists and managers is being reduced to somewhere around 0%… despite having less resources and assistance to do more work and achieve higher goals. Will these compensation cuts be the same at the executive level?” I think you might have something about 10,000 Sprint employees who could quote that 30-second piece of heaven verbatim.

5,000 layoffs were announced in January. Sprint is definitely not the happy place to work right now. This makes it even harder to find a sympathetic rep when you call for a billing adjustment. — BEN POPKEN

Previous leaks from our Sprint moles.

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