Your Time Warner Cable is messing up. It can’t be fixed by merely turning the modem on and off. You’ve called technical support but they’re useless. You need Level 3 Tech support. That’s the tier at which they can actually help you with the more difficult technical problems.

But why bother begging for Level 3 from the laminated manual guy, when you’ve got the direct phone number?

We’ve got the numbers for every state serviced, inside.

We suggest saving the picture to your computer in case of emergency (nothing like the key being locked in the safe)…

UPDATE: Some of these phone numbers are out of service or only go to level 2. We’re sorry if this hurts your feelings. We provided the document “as is.”

---

Download as an excel sheet.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.