In all the boogaloo about AOL’s manual and call centers, we forgot some very important pieces of information.
Here’s how to cancel AOL by:
Mail: P.O. Box 1600
Ogden, UT 84402-9926
Simply scrawling “You Suck, get me out” on a Chinese food menu won’t work, however, for the fax or mail method. You’ll have to get a form, available here.
by calling…. one of their retention consultants.
Make sure every iota of information is correct. If one digit is off, they won’t cancel your account and might not even tell you.
(Thanks to Amy!)