In his tremulous excitement about getting the ‘scoop’, Ben apparently didn’t notice it, but the AOL Customer Retention Manual is just as Goatse.cxified as the new Mastercard logo.

Of course, what could be more appropriate a stylized logo for AOL Customer Retention than a couple of siamese twin CSRs stretching their communal anus wide enough to insert a large stack of free sign-up CDs? If only they’d let us do it for them.

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