Sometimes it’s just right to be right.

“You don’t need Channel 4’s five months of undercover filming to find out that Ryanair takes a hard-nosed attitude to its customers. Just try claiming for a pair of missing prescription sunglasses.”

Man loses his sunglasses. Has his time in the sun. With enough perseverance, you too can win against big business, as long as you’re willing to expend a greater opportunity cost than the value of the item in question.

Wonder if Ryan Air had to raise fares to cover the trial costs.

Read the full story here. [Times Online]

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