Nothing can stop us from calling up all the airlines and comparing how fast it takes a carbon-based life form to pick up the phone. Not even the tinkly pianissimo of Midwest’s hold line. We foil all the automated response system’s attempts to pry out more information about an actual ticket using the short circuit shortcuts provided by GetHuman.

For Midwest, we fear the worst, that the pressures of baking fresh cookies with ever-shortening supplies of time and sugar have caused them to go all Sylvia Plath, thereby shortchanging the customer service representative staff.

Previously:

• Time to Human, Airlines, Day 2
• Time to Human, Airlines, Day 1
• Nextel Wins as Cellphone Company With Fastest Telephone Customer Service

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