NBC4 in LA put hidden cameras under their car hoods and took them to nine different Jiffy Lubes, They found six out of the nine didn’t do any of the promised work yet charged for services in full.

In response to the undercover report, Jiffy Lube fired mechanics, installed video cameras in their repair shops so you can watch the work and shut down for a few days for retraining.

“Lesson one: Do what you say at the rate you said you would.”

“Jiffy Lube Reacts To Hidden Camera Report” [NBC4] (Thanks to Ben!)