Comcast

Why Is Comcast Putting Dish’s Sling TV On Its Cable Box?

Comcast’s X1 platform is basically a fancy, cloud-based, internet-connected cable box. It may be able to run all kinds of apps, but at its core, it is the set-top device that Comcast pay-TV subscribers get to watch the TV channels that they pay Comcast for. So if your reaction to the news that it’s going to host a streaming pay-TV competitor directly is, “wait, what?!,” you are not alone. [More]

Consumerist

Comcast Lifting Broadband Data Caps In Maine — And Only Maine — Starting Dec. 1

We often have news in November about Comcast and data caps. Most years, though, it’s a story about those caps expanding. So it’s unusual, to say the least, to suddenly find Comcast doing away with its data-cap plan for an entire state. The lucky subscribers? Folks up in Maine. [More]

Why Comcast Is Letting Other Cable Companies Use Its X1 Platform

Matthew Keys

The modern media landscape is a little tricky. Viewers are watching more video than ever, but they’re also watching less TV. In fact, the meaning of “TV” itself, as well as “cable,” is changing constantly. But remarks from a Comcast Cable executive at a conference on Thursday show that the nation’s largest cable company is ready to make money off of you no matter what the future holds. [More]

You Can (Finally) Use The Netflix App On Your Comcast Cable Box

You Can (Finally) Use The Netflix App On Your Comcast Cable Box

The years of enmity, it seems, are well and truly behind us. Comcast and Netflix have decided that from here on out, they are two great tastes that taste great together, and they’re (finally) taking the deal that puts Netflix content on your Comcast cable box nationwide. [More]

(Consumerist)

Comcast Expands Data Caps To Another 23 Markets Starting Nov. 1

We’ve all been guessing it was going to happen for months, but that doesn’t make it any more fun when it actually does: data caps are marching across the nation, and coming for millions of Comcast customers from coast to coast. [More]

Consumerist

If You Actually Want Comcast To Be Your Mobile Provider, 2017’s Your Year

If you really want more Comcast in your life, and you’re tired of all the options you already have for mobile phone service, well, Comcast’s CEO has some good news for you. Coming soon, the cable company America most loves to hate is cutting its own cord, and going wireless. [More]

Consumerist

Comcast Charges Customer $1500 For Data They Didn’t Use, Insists Meter Is Perfect

A couple in their early 20s, living in Nashville, subscribed to Comcast home internet service. In their area, that came with a 300 GB data cap. All well and good for these two, since they don’t use much data… except Comcast claimed they did, and billed them for $1500 in overage in less than three months. [More]

Consumerist

Comcast’s Still Not Sure There’s Any Money In This Whole “Streaming” Thing

You might have heard that it’s 2016, and streaming your TV via the internet is all the rage. And yet despite being just as susceptible to cord-cutters as anyone (everyone) else, Comcast is still not thinking the whole streaming-TV thing is a moneymaker.

[More]

STERLINGDAVISPHOTO

Comcast Excited To Have Lost 4,000 TV Subscribers This Spring

Comcast is just so happy this morning, you guys! Their second quarter results are out and they are thrilled, just thrilled, to announce that they lost 4,000 TV subscribers in the last three months.

[More]

Consumerist

Next Year, You Can Buy Pay-As-You-Go Cable From Comcast If You Want

We’re used to there being two kinds of cell phone plans. There’s the post-paid, where you get a bill every month that may go up or down depending on your usage. And there’s the pre-paid, where you pay your $40 and get your flat amount of data and airtime, and use it until it’s used up. But prepaid cable? That’s a new one.

[More]

Mike Mozart

You Can (Eventually) Use The Netflix App On Your Comcast Cable Box

At long last, Comcast has finally realized what consumers have known for years: Netflix — and its increasing focus on original series, not the cable and broadcast library — isn’t competition. It’s complementary. And so two of the biggest companies in media are about to lay down their metaphorical arms and start working together.

[More]

Comcast Creates “Original Series” For The Sole Purpose Of Advertising Xfinity On Demand

Comcast Creates “Original Series” For The Sole Purpose Of Advertising Xfinity On Demand

It can be increasingly difficult to tell when a company is advertising their products and when they’re just trying to relate to potential customers. Comcast is apparently combining those two things with a new short-form series that follows a couple who get “Glued” to a TV show, that is in reality just one big commercial for the company.  [More]

(Consumerist)

Comcast “Cares” On Twitter. What Could Possibly Go Wrong?

If there is one lesson that large corporations really, really need to take to heart about the 21st century, it is this: unless you are universally beloved (and maybe even then), probably don’t self-promote with Twitter hashtags. It will not end well for you. And who would be the latest business to fall for this trap? It’s Comcast, the cable company America loves to hate.

[More]

Amazon Really Does Sell Everything, Opens Cable Store To Resell Comcast

(YayAdrian)

Someday, you will be able to buy your house and everything in it from Amazon, much like Sears a century ago. Perhaps to prepare for that day, Amazon is now selling Comcast’s Xfinity bundles in its new Amazon Cable Store, and the store setup implies that they’ll be adding carriers in other areas soon. [More]

Attention Comcast Customers: You Can Get A Bill Credit For Monday’s Cable TV Outage

Attention Comcast Customers: You Can Get A Bill Credit For Monday’s Cable TV Outage

If you’re a Comcast customer who experienced Monday’s nationwide TV service outage, you’re eligible to receive a bill credit from your cable provider. They aren’t going to issue one automatically, though: you have to call and ask for it. [More]

It’s Not Just You: Comcast Is Having A Nationwide Outage Today

It’s Not Just You: Comcast Is Having A Nationwide Outage Today

This morning, some readers alerted us that they were having problems with their cable TV. Were they alone? Were they being punished by the entertainment gods on a federal holiday? No, as far as we know, that isn’t actually a thing. What we do know is that there are outages reported in cities across the country, and Comcast’s Twitter team is posting so rapidly that their wrists may be on fire. UPDATE: The outage is over. [More]

Comcast User’s Bot Tweets At Comcast Whenever His Internet Speed Gets Too Slow

Comcast User’s Bot Tweets At Comcast Whenever His Internet Speed Gets Too Slow

Just because you pay for a certain internet speed doesn’t mean you get it all the time. That’s just a sad fact of life: those speeds are an “up to” promise, not a “minimum guarantee” promise. But just how often is a lapse below a certain threshold acceptable? And given that internet speeds are variable, how would you make sure your provider knows?

[More]

The Consumerist Guide To Understanding Your Comcast Bill

The Consumerist Guide To Understanding Your Comcast Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $89 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. First up: Comcast. [More]