../../../..//2008/03/25/netflix-has-been-asking/
Netflix has been asking its members about their Xbox 360 usage habits as it considers whether to stream movie rentals over the device. Are you a Netflix subscriber who owns a 360? Were you surveyed?
xbox
Microsoft Sends Free Swag To The Gamer Whose XBox 360 Artwork They Destroyed
By 3.25.08
Remember that video game fan who sent in for repair an XBOX covered in all sorts of priceless art, along with the express instructions for it not to be washed? And then it was washed? Well, he already got a nice box of goodies from Bungie, but now Microsoft has stepped up and sent him their own prize package which includes a faceplate signed by Bill Gates. Nothing like a frag marathon officially endorsed by the second-wealthiest man in the world! Woohoo, game on!
Bungie Sent All This Free Swag To The Gamer Whose XBox 360 Artwork Microsoft Destroyed
By 3.8.08
Remember Nathanial? Microsoft’s repair center senseless erased the valuable signatures and cool artwork he had painstakingly collected on his XBox 360. When Bungie, the maker of Halo, saw what happened, they wanted to help—even though they had nothing to do with the calamity. They decided to ship Nathanial an awesome swag bag stuffed with signature-adorned freebies.
Microsoft Scrubs All The Valuable Signatures And Artwork Off Your XBOX 360 Case
By 2.29.08
We read a lot of stories about companies doing boneheaded things but rarely do we read anything like what reader Nathanial sent in.
Microsoft Doesn't Know Why You Can't Access Any Of Your Saved Games
By 2.28.08
Reader Brad took his XBOX Live Gamertag to a friend’s house. When he got home, he realized that he’d forgotten his memory card (with the Gamertag on it) at his friend’s place.
By 2.13.08
../../../..//2008/02/13/phil-villarreal-film-critic-for/
I bought one of those Mexican Jesus candles and put it on top of you, hoping for a little divine intervention. Nothing. I opened your disc drive and blew into you, just as I did to bring back my old NES from the netherworld. Not working. Xbox 360, I wish I could quit you.
Microsoft Has No Answer For Their Broken XBOX Live DRM
By 2.12.08
Reader Kevin’s XBOX 360 suffered the usual Red Ring of Death, so he sent it in to be repaired. He got back a different XBOX 360 with a different serial number. That would be no big deal, except Kevin has purchased a bunch of content through XBOX Live… content that is no longer fully functional due to Microsoft’s broken DRM.
Executive Email Addresses For XBOX Complaints
By 2.8.08
If you have a problem with your XBOX and you want it heard by senior executives, here are some dudes to blast it to:
By 2.8.08
../../../..//2008/02/08/866-506-3826-is-an-escalated-xbox/
866-506-3826 is an escalated XBOX support number where they all speak English.
Walmart Sample XBOX 360 Demonstrates The Red Ring Of Death
By 2.5.08
Reader James says:Just went down to my local Wal-Mart the other day (La Quinta, Ca) and saw a Red Ring Of Death xbox 360 on display… thought it was worth a picture.This isn’t exactly a ringing endorsement of the product, is it?
Reach Tier 3 XBOX Escalations
By 2.5.08
If Microsoft has already given you a reference number for your XBOX complaint, you can kick it up to Tier 3 escalations. Their employees are from America! [More]
Emailing Bill Gates Results In New XBOX
By 1.26.08
Jon writes:
I was one of the first to get an Xbox 360 when they came out, paying way more than I should have. I had problems with the console right out of the box and after weeks of haggling with their normal customer service department, I was contacted by their escalation department. Within a week, my problems were solved and they sent me a bunch of free stuff (games & controllers). Fast forward two years, and I’m having the same problem. I emailed both Bill Gates and Kathleen Hogan(Corporate Vice President, Worldwide Customer Service, Support and Customer and Partner Experience) yesterday…
Should GameStop Charge Sales Tax On XBOX Live Memberships?
By 1.25.08
Reader Dave asks an interesting question. Should GameStop be charging sales tax on an XBOX live membership card? Generally speaking, only “tangible goods” are subject to sales tax, though every state is different.
Video Game Industry On Nitro While Music Cries Alone In The Dark With No Friends
By 1.18.08
The video game industry is on fire! Wooo! Sales are up! Times are good!
In December, Nintendo had its biggest month ever with the hot-selling game system. Holiday shoppers bought 1.4 million Wiis, according to sales data released Thursday by the NPD Group. The Wii’s success helped drive the video game industry to a record-setting $17.9 billion in sales, about 43% higher than 2006’s $12.5 billion, which was also a record.
Meanwhile the music industry isn’t having such a fun time. Sales are down. People are getting fired at EMI and the Rolling Stones are all pissed off about it.
Best Buy Forbids You From Buying Assassin's Creed, Insists You're Buying It For A Minor
By 1.14.08
Matt writes:
Yesterday I went through the horror of taking my 15 year old brother to the Best Buy in Orland Park, IL on LaGrange Ave. I had close to $100 in Best Buy Gift Certificates given to me for Christmas. My brother and I were en route to dinner and we decided to swing by the aforementioned Best Buy to pick up a video game, Assassin’s Creed, and XBOX Live Gold. We entered the store. I browsed the camera aisle looking for a cable to possibly purchase for our flat screen then headed to the video game section. I picked up the said items and headed to check out where hell will shortly ensue.
Scratch Too Hard On Your XBOX Live Card? Microsoft Won't Tell You The Code
By 1.14.08
Microsoft sells scratch off cards that contain codes you can use with XBOX live. Trouble is, if you get overzealous and scratch off the code along with the scratch-off stuff—you’re out of luck.
Overstock.com Took My $450, Sent An $18 Part Instead Of An XBOX
By 1.11.08
Here is an account of the horror I went through with Overstock.com. I post this in hopes of helping others avoid their company, and their atrocious customer service. I apologize for the length/grammar, but I’m kind of writing this in a hurry.
By 12.24.07
../../../..//2007/12/24/researchers-found-that-playing-a/
Researchers found that playing a Wii doesn’t burn a whole lot more calories per hour than an Xbox, 167 vs 107, respectively. [icWales via The Raw Feed]
