We’re going to be trying something new at the Consumerist. We’d like to help you guys out more. Whether that’s doing some research to get you a hard-to-get phone number to resolve a customer service issue, point you in the direction of consumerist services or agencies that can help you, or even interceding on your behalf. We’ve been making some stabs over the last week at doing just that and we’d like to experiment more with helping you guys out in your blackest night going forward.