As Americans continue to ditch wireline phone service in favor of wireless, and as wired voice lines are increasingly moving to fiberoptic networks or lines operated by cable companies, the telecom workers unions and some consumer advocacy groups have accused Verizon of allowing its old network to fall into disrepair. Recently, the head of a union representing thousands of Verizon employees testified that techs can get into trouble and possibly lose their jobs if they actually try to repair damaged copper lines. [More]
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Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines
By 8.11.15
Copper wire might seem old-fashioned now, but after a hundred-year run of it being the way to get telephone service, you can imagine why consumers are attached to it. But still, there are indeed many good reasons for upgrades to be taking place. There are good arguments to be made for explaining to anxious consumers how change can benefit them — but mocking them simply for wanting their needs met is not one of those. [More]
