Should you ever get lost in the Chase bank-by-phone tree, this function map may help you. Or it may explode your brain all over the receiver. The choice is yours.
usability
Citibank Gives You 6 Minute Window To Write To Them
By 1.7.08
Citibank’s online form for communicating with their customer service department times out after 6 minutes, a customer discovered—after that, it looks like it successfully sends your message, but actually just discards it.
