Seeing your world down on Earth in miniature is something we humans have enjoyed ever since the first person got to the top of something tall, looked down and said “Oooh, that’s my cave all the way down there!” But the Federal Aviation Administration says one pilot flying a US Airways passenger flight should’ve resisted that urge when he reportedly buzzed his house and a local mall at an altitude of only 500 feet. [More]
The FAA has just issued an order prohibiting U.S. air carriers from flying into Tel Aviv’s Ben Gurion airport for the next 24 hours.
There are all kinds of reasons why you might not be able to fly when you were planning to, or need to make a change in a scheduled itinerary. Unfortunately, one of those might be the death of a loved one. But now that most domestic airlines don’t offer special bereavement fares, many fliers find themselves dealing with airlines after they’ve already bought tickets to try to make changes. But because airlines don’t want just anyone to pull the “my grandma died,” often customers are finding the process of changing or canceling flights in these situations daunting, confusing, and well, a bit tacky. [More]
While human beings can apparently urinate in the aisle of a passenger jet without the plane needing to make a pit stop, and it’s fine and dandy to fly a plane full of people sick with the norovirus to their destination, a little dog poop on a US Airways flight is cause to bring a transcontinental flight to a screeching halt and bring in a clean-up crew. [More]
Woman Ticketed For Google Glass Says United Airlines Asked Her To Take Off Device For “Security Reasons”
You may remember the case from a few months ago of the California woman who received a traffic ticket for, among other things, driving while sporting Google’s wearable Glass device. That case was subsequently thrown out, but that same Glass wearer says United Airlines recently told her she had to take her device off while on the plane. [More]
This week got off to a hilarious start if you like corporate social media gaffes. US Airways is awfully embarrassed about the incident where they responded to a customer complaint with a photograph of a nude woman posed with a model plane lodged in her jetway. Contrary to our predictions, the airline says that posting the photo was “an honest mistake” and no one is getting fired. Someone might want to throw away that toy plane, though. [More]
Among the many insulting, insensitive, rude, crude, and accidental Tweets that companies have sent out over the years, the incredibly NSFW photo (unless you happen to work in the porn industry) that got posted today by the US Airways Twitter account will probably go down as one of the most embarrassing. [More]
Yes, we’ve repeatedly made fun of delusional Spirit Airlines CEO Ben Baldanza for his claim that his company is the “most consumer-friendly” airline around, especially when it comes in dead-last in traveler opinion surveys and is the only U.S. carrier to make a recent list of the world’s worst airlines. And a new study confirms that Spirit’s passengers are several times more likely to complain than passengers on any other domestic carrier. [More]
Change is inevitable in a new relationship, and often one partner will give a little more than the other. That appears to be the case with the $17.7 billion American Airlines and US Airways merger. To better align with its new partner, American announced today it’s making more changes; this time to its baggage fees and frequent-flier rule. [More]
The changes keep coming for American Airlines as it delves deeper into a $17.7 billion merger with US Airways. First, the company announced a confusing name change for its regional service. And now passengers looking for sympathy in the form of discounts for bereavement travel will have to look elsewhere.
As ice and snow once again socks the Southeast and makes its way northward, thousands of flights are being canceled or delayed, leaving travelers around the country stranded and unsure of when they will be able to fly again. [More]
We’ve all been on one of those small regional jets – the tiny seats, cramped leg room and barely enough overhead space for your roller bag. Nothing will make trips on those small planes better. But American Eagle Airlines Inc. is hoping a name change might class things up a bit. [More]
Moving in with your significant other means creating new rules and getting rid of excess. The same goes for the $17.7 billion merger between American Airlines and US Airways, only on a much larger scale. But it’s all for the good of the consumer, right? [More]
It seems like only 11 months ago that American Airlines debuted a brand-spanking new paintjob — or “livery” as it’s called in the industry — and that’s because well, it was only last January that the company gave its planes a facelift for the first time in 40 years. But a lot has happened since then, namely its merger with US Airways, so things are about to change yet again. [More]