Remember N? He last saw his laptop in December after shipping it to HP for desperately needed repairs. After posting the story HP reached out to N, who tells us that he just received a spanking new machine. Read N’s reaction and his tips for handling similar situations, after the jump.
upgrades
HP Won't Issue New Drivers For Leopard, Tells You To Buy A New Printer
By 3.15.08
Matt’s Officejet 6110 scans perfectly under Ubuntu, but won’t play nice with Leopard. When Matt called HP for support, he was told that the company has no plans to issue new drivers so he should just buy a new printer. To soften the blow, the tech mentioned HP’s trade-in program, which would give Matt a whopping $16 for his printer.
Apparently There Are Still People Who Have Analog Cellphones
By 5.1.07
Do you have an analog phone? No, not you. That guy over there with the Betamax. You do? Well, you should just accept that time and technology marches forward and upgrade your phone. The old analog system is going bye-bye next year, and Cingular is charging you $5 a month for no reason other than you still have an old crappy phone. Should they do this? Probably not. But they are.
Dell Reintroduces Windows XP
By 4.21.07
After hearing from over 10,000 users wary of Windows Vista, Dell has decided to once again sell computers loaded with Windows XP. Most computer makers stopped offering XP after Vista’s launch, even though many users, especially small businesses, are wary of the newfangled operating system. Dell did not consider these concerns reasonable at first.
But on Dell’s IdeaStorm Web site, where visitors can post suggestions for the company and vote on the ones they think are important, a plea titled “Don’t eliminate XP just yet” racked up more than 10,700 votes.
The consumer outcry has restored XP as an option to four Inspiron laptop models and two Dimension desktop models. Dell will only make Windows XP available to U.S. customers. Sorry foreigners, you are stuck with Vista. — CAREY GREENBERG-BERGER
Comcast: Chicago Going All Digital By July
By 4.9.07
If you’re one of those stone-age-type people who live in Chicago and don’t yet have a digital cable box, you’ll be getting one in July. Comcast has nearly completed a $400 million dollar upgrade and will discontinue analog broadcasts this summer. Customers who plug their cable directly into their TV will receive only local channels following the official switch. From the Chicago Tribune:
Completion of the upgrade means all Comcast customers that have basic service will need to exchange their analog set-top boxes for digital set-top boxes. The cable company will not charge an additional fee or raise rates for current analog customers, Schaefer said.
Corpse On A Plane: Dead Woman Moved To First Class
By 3.19.07
Paul Trinder, who awoke to see the body at the end of his row, last week described the journey as “deeply disturbing”, and complained that the airline dismissed his concerns by telling him to “get over it”.
Nokia Allows Online Firmware Upgrades
By 8.30.06
Save the stamps, Nokia will now let owners upgrade their firmware online by going here
HOWTO: Upgrade to First Class
By 5.3.06
Lifehacker offers up some tips on social engineering (the “cool” and “conscious” way to say manipulating) tactics to employ if you would like to get your airplane seat bumped up to first class. Note too, the comments. Some prefer the snug feeling of a warm blanket of honesty than the plushness of a wide leather site in the front berth.
