Pizza Hut

Pizza Hut Has Hired A Chatbot To Take Online Orders Via Twitter, Facebook Messenger

If I had a pizza for every time I had a conversation about pizza, no one would see me again because I’d be buried under a pile of pizzas. To capture the essence of that experience, sans pizza burial, Pizza Hut is launching a chatbot that will allow customers to order food in a “conversational” way. [More]

Josh Bassett

How One Tweet May Have Caused Chipotle’s Stock To Sink

Over the past several months, Chipotle has worked to rebuild its reputation, sales, and stock figures after enduring several high-profile outbreaks of E. coli and norovirus. All of those efforts may have been undone, however, with one simple Tweet alleging that the burrito chain may be responsible for sending a New York City customer to the hospital. [More]

Twitter Debuting Stickers That Act Like Hashtags For Photos

Twitter Debuting Stickers That Act Like Hashtags For Photos

In a move to be more like the cool kids over at Snapchat, Twitter today unveiled a new library of stickers that can be added to photos, which can be searched like hashtags so you can make sure you’re doing social media right. [More]

Tom Raftery

Twitter Will Now Let Users Post Up To 140 Seconds Of Video

Twitter is upping its video game with a few announcements this week, including the news that all users can now post videos up to 140 seconds in length, up from 30 seconds. [More]

Twitter Improves Block Feature, Banishing Blocked Users From Seeing Timelines

Twitter Improves Block Feature, Banishing Blocked Users From Seeing Timelines

Nearly three years after Twitter changed its blocking policy to be a bit more stalker-friendly and almost immediately backtracked, the social network is making more changes, rolling out an improvement that aims to close a loophole that allowed blocked users from sneaking into your newsfeed through retweets.  [More]

Mike Matney

Twitter Resets Passwords Related To Possible Breach

Following reports that the passwords for nearly 33 million Twitter accounts were breached and put up for sale on the dark Web, the social media network has notified potentially affected users and reset their passwords.  [More]

Tom Raftery

Nearly 33 Million Twitter Passwords May Have Been Leaked

Days after Twitter said that it would investigate a rash of high-profile hackings by checking its data against what’s been shared in recent leaks related to MySpace, Tumblr, and other services, it appears that the passwords for almost 33 million Twitter users were part of a separate hack attack.  [More]

Tom Raftery

Twitter Looking Into Rash Of High-Profile Hackings

Days after the king of the modern internet — Facebook founder Mark Zuckerberg — found several of his social media accounts in the hands of hackers, similar attacks have befallen the NFL and other high-profile Twitter accounts, leading the social network to investigate.  [More]

Morton Fox

Twitter Reportedly Met With Yahoo To Discuss Possible Merger

As Yahoo prepared to dissect a second round of bids for its core internet business — including search, mail, and news sites — the company might have another proposal to ponder: a merger with Twitter.  [More]


How To Finally Get Insurance To Approve A Wheelchair For A Kid: Go Viral On Twitter

Kids grow. This may not come as a surprise to most of us, who were ourselves children one, but health insurance companies are not necessarily prepared for this facet of reality. And where reality and bureaucracy can really come into hard conflict is when kids who need durable medical equipment might — gasp — outgrow the tech, which doesn’t grow at all.


Twitter Dissolves Commerce Team, Ceases Development Of “Buy” Buttons

Twitter Dissolves Commerce Team, Ceases Development Of “Buy” Buttons

For the past year or so companies have been working to streamline the buying process by cutting out the need to toggle between several pages to purchase a product. There’s one social network that’s decided dipping its toes into the world of e-commerce apparently isn’t worth it anymore: Twitter has shifted its focus away from the concept of a “buy” button.  [More]

Tom Raftery

It’s Official: Twitter Won’t Count Usernames & Photos Against 140-Character Limit

Twitter isn’t ready to ditch its long-standing 140-character limit, but it is officially ready to revamp what counts against that boundary. To that end, photos, usernames, quoted Tweets, and other attachments will no longer count against the pre-Tweet allotment. [More]

Tom Raftery

Report: Twitter Will No Longer Count Links, Photos Against 140-Character Limit

While Twitter isn’t ready to expand its 140-character limit anytime soon, the social media may be willing to exempt photos and URLs from that per-Tweet allotment. [More]

Tom Raftery

Court Rejects Twitter’s Transparency Lawsuit Against Justice Dept.

Twitter has hit a substantial roadblock in its nearly two-year legal battle against restrictions on what it can reveal to users about requests for data from federal law enforcement agencies. Yesterday, a U.S. District Court dismissed a substantial chunk of Twitter’s case, though the social media platform will be given an opportunity to try again. [More]


Comcast “Cares” On Twitter. What Could Possibly Go Wrong?

If there is one lesson that large corporations really, really need to take to heart about the 21st century, it is this: unless you are universally beloved (and maybe even then), probably don’t self-promote with Twitter hashtags. It will not end well for you. And who would be the latest business to fall for this trap? It’s Comcast, the cable company America loves to hate.



NHTSA Shames Distracted Drivers With #JustDrive Twitter Hashtag

Distracted drivers aren’t just making phone calls or taking their eyes off the road to text. Many of them are going on Twitter while they should be concentrating on driving. Which is why the National Highway Traffic Safety Administration is trying to shame them into putting their phones down. [More]