Tom Raftery

Court Rejects Twitter’s Transparency Lawsuit Against Justice Dept.

Twitter has hit a substantial roadblock in its nearly two-year legal battle against restrictions on what it can reveal to users about requests for data from federal law enforcement agencies. Yesterday, a U.S. District Court dismissed a substantial chunk of Twitter’s case, though the social media platform will be given an opportunity to try again. [More]

(Consumerist)

Comcast “Cares” On Twitter. What Could Possibly Go Wrong?

If there is one lesson that large corporations really, really need to take to heart about the 21st century, it is this: unless you are universally beloved (and maybe even then), probably don’t self-promote with Twitter hashtags. It will not end well for you. And who would be the latest business to fall for this trap? It’s Comcast, the cable company America loves to hate. [More]

frankieleon

NHTSA Shames Distracted Drivers With #JustDrive Twitter Hashtag

Distracted drivers aren’t just making phone calls or taking their eyes off the road to text. Many of them are going on Twitter while they should be concentrating on driving. Which is why the National Highway Traffic Safety Administration is trying to shame them into putting their phones down. [More]

Even Anonymous Users Can Be Identified With Only Two Pieces Of Data From Social Media Apps

photographybynatalia

If you think you’re evading the constantly tracking eye of the Internet by using throw-away email addresses and obscure screen names to register your social media accounts and other apps, you’re probably wrong. A new study demonstrates how simple it can be to correctly identify someone using otherwise anonymous data. [More]

C x 2

Thursday Night Football Is Coming Live To A Twitter Near You This Fall

It’s no secret that the NFL has been looking for streaming partners for its Thursday night games. A month ago, the rumor mill said that Facebook was looking to be the victor on that field. But today the news has broken about what streaming service will be getting the games, and it’s not Facebook — nor is it Amazon, Netflix, or any big streaming suspect you might suspect. It’s Twitter. Yes, that Twitter. [More]

Michael Daddino

Facebook, Reddit, Wells Fargo, Bank Of America CEOs Among Those Urging North Carolina To Repeal New Anti-LGBT Law

Earlier this month, in a hurried legislative process, North Carolina lawmakers passed HB2, a bill that overrides and prevents local governments from establishing anti-discrimination rules against gay and transgender people. This morning, advocacy groups delivered a letter to NC Gov. Pat McCrory signed by top executives from more than 100 companies, all calling for the state to repeal the law. [More]

Tom Raftery

Twitter CEO: 140-Character Limit Too Iconic To Expand

All our hopes and dreams of expressing ourselves with more than 140-character snippets on Twitter have been dashed: the social media company has decided not to give the message limit the boot.  [More]

(Alex Nolan)

Twitter Shutting Down TweetDeck For Windows App April 15

If you’re a fan of TweetDeck and you happen to use the Windows-based app, it’s time to start saying “goodbye.” Twitter announced today that it will end support for that particular service on April 15.  [More]

Tom Raftery

Twitter Has Turned On Algorithmic Timeline As Default View For All Users

If you like seeing Tweets on your timeline as they happen in real time, you’ll have to change your settings: after testing out an algorithmic timeline that shows users Tweets they might be interested in, the social media platform has quietly turned on that feature as the default option. [More]

(Adam Fagen)

Apple Will Now Offer Customer Support, Tips & Tricks On Twitter

Have a quick question for Apple? If you can keep it within 140 characters then you can skip the email or phone call and simply Tweet the tech company.  [More]

Twitter Fixes “Password Recovery Bug” That May Have Exposed Information Tied To 10,000 Accounts

Twitter Fixes “Password Recovery Bug” That May Have Exposed Information Tied To 10,000 Accounts

Twitter says it has fixed a problem with its password recovery system that recently made vulnerable the emails and phone numbers associated with thousands of Twitter accounts.  [More]

It’s Not Just You: Comcast Is Having A Nationwide Outage Today

It’s Not Just You: Comcast Is Having A Nationwide Outage Today

This morning, some readers alerted us that they were having problems with their cable TV. Were they alone? Were they being punished by the entertainment gods on a federal holiday? No, as far as we know, that isn’t actually a thing. What we do know is that there are outages reported in cities across the country, and Comcast’s Twitter team is posting so rapidly that their wrists may be on fire. UPDATE: The outage is over. [More]

Twitter Reportedly Working On Platform That Turns Users’ Tweets Into Ads

Twitter Reportedly Working On Platform That Turns Users’ Tweets Into Ads

Take a quick look at Twitter at any given time and you’re sure to see a slew of brands, or celebrities and other influencers, shilling products and services with short 140-character messages. While promotional Tweets might be easy to spot now, they could be more difficult in the future, as the social media platform is reportedly working on a new product that would turn everyday users’ Tweets into ads for brands.  [More]

T-Mobile CEO John Legere Sorry For Cursing Out Critics On Twitter

T-Mobile CEO John Legere Sorry For Cursing Out Critics On Twitter

Last week, T-Mobile CEO John Legere went on Twitter to post video responses to questions about his company’s Binge On program. While the rabble-rousing exec is often applauded for his plainspoken demeanor, he was roundly criticized for cursing out one pro-consumer group that has been critical of his company. After a few days to think about it, Legere is now apologizing. [More]

Schefter's Tweet should have been flagged as an ad for Domino's, but someone goofed and failed to mention this sponsorship.

ESPN Admits: Tweets By Adam Schefter & Chris Mortensen Were Unmarked Ads For Domino’s

Plenty of famous people post Tweets, Facebook updates, and Instagram photos where they mention a product or company name that they truly enjoy. But if those celebs are getting paid to slap their name on these messages, they need to be transparent about it. A pair of sportscasters at ESPN apparently missed that memo when they recently name-dropped Domino’s Pizza on Twitter. [More]

Twitter May Finally Be Getting Rid Of 140-Character Limit On Tweets

Twitter May Finally Be Getting Rid Of 140-Character Limit On Tweets

Even if you’re not a Twitter user, you’re likely familiar with the restriction that limits the expression of every thought, comment, and desire to a mere 140 characters. But once again Twitter is mulling over the idea of making Tweets a lot longer — though your actual feed wouldn’t look much different.
[More]

Comcast Insists Its Twitter Account Isn’t A Robot; Just Assumes Everyone’s An Angry Customer

Comcast Insists Its Twitter Account Isn’t A Robot; Just Assumes Everyone’s An Angry Customer

Like a number of corporate customer service Twitter account, the public replies from the @ComcastCares account are of the “Sorry to hear that” variety, often with a request for a private direct message containing more specific account information. But are these similar-sounding responses produced by a computer script or by a human being who just assumes that everyone hates the company they work for? [More]

A nursing woman claims that a United employee suggested she pump in the terminal's pet relief area. (@lizabethmeagher)

United Passenger Says Airline Suggested She Pump Breast Milk In Pet Relief Area

Over the years, airlines have been found to be less than welcoming when it comes to nursing mothers: a flight attendant shaming a women for breastfeeding during a flight or the carrier that made a mother check a bag containing her breast pump. That rocky relationship continued this week as a United Airlines passenger says she was instructed to use a “pet relief’ area for pumping purposes.  [More]