tricks of the trade

Ohio Convenience Store Plays Classical Music To Curtail Loitering

Ohio Convenience Store Plays Classical Music To Curtail Loitering

The eternal dilemma for convenience store managers is how to rid the store of undesirable, customer-intimidating loiterers and panhandlers. Someone at a shop in Ohio may have figured out the secret: Play music that repels the unwanted wallflowers. [More]

I Refused To Let AT&T Blow Off My Demand To Instantly Restore Internet Service

I Refused To Let AT&T Blow Off My Demand To Instantly Restore Internet Service

Andi has an inspiring tale of how she Jedi Mind Tricked AT&T into cutting through the poppyock CSRs fed her about a mandatory delay to restore her disconnected DSL service. [More]