The eternal dilemma for convenience store managers is how to rid the store of undesirable, customer-intimidating loiterers and panhandlers. Someone at a shop in Ohio may have figured out the secret: Play music that repels the unwanted wallflowers. [More]
tricks of the trade
I Refused To Let AT&T Blow Off My Demand To Instantly Restore Internet Service
Andi has an inspiring tale of how she Jedi Mind Tricked AT&T into cutting through the poppyock CSRs fed her about a mandatory delay to restore her disconnected DSL service. [More]